Home > Ticketing Services

Ticket Services Office

 

HOURS

10AM – 6PM, M – F
12PM – 6PM, Saturdays*
*By phone only on non-performance days
 

IN PERSON

9390 North Santa Monica Blvd.
Beverly Hills, CA 90210
 

BY PHONE

310.746.4000
 

ONLINE

Tickets@TheWallis.org
 



During performance dates, Ticket Services will be open two hours before curtain time and a half hour after the performance begins.


Please note that Ticket Services is unable to process exchanges and future sales one hour prior to curtain time on performance dates.
 




LOST SUBSCRIPTION TICKETS
Subscribers may have lost tickets replaced free of charge by arriving at Ticketing Services at least 1 hour prior to curtain.


LOST NON-SUBSCRIPTION TICKETS
Don't worry. If your tickets have been lost, or left at home, come to the Box Office at least one hour before the performance. Show the associate a photo ID and we will gladly reprint your tickets for a $5 fee per order.


TICKET FEES
For season subscriptions, a one-time $19 handling fee will be added to your order. For single ticket purchases, a $7 per ticket handling fee will be added to your order when purchasing online or by phone. There is a $2 per ticket fee when purchasing single tickets in person at the Ticket Services office.


TICKET LIMIT
Limit of eight tickets per performance per patron (regardless of the number of transactions). Ticket purchases are monitored and any tickets purchased above the limit will be voided without notice.


GROUP TICKETS
Groups of 10 or more qualify for a 10% discount to selected shows. Contact the Ticket Services office for more information.


STUDENT TICKETS
Discounted tickets are available for students with a valid student ID for select performances.


CHILD TICKETS
All children age three and up must have a valid ticket and sit in their ticketed location. Children under age 3 will require a lap ticket at a cost of $5 per child and are required to sit on a parent or guardians lap for the duration of the performance.


REFUNDS
Dates, times, prices, and artists are subject to change. All ticket purchases are final. There are no refunds.


TICKET EXCHANGES
Subscribers enjoy up to four free ticket exchanges to any performance that is not sold out. Non-subscribers may exchange tickets for a $5 per ticket fee. In all cases tickets must be received not later than 24-hrs prior to a performance.  If tickets are exchanged for a higher priced ticket, the price difference will be charged. If tickets are exchanged for lower-priced tickets, the difference becomes a tax-deductible donation to The Wallis. Tickets are not eligible for exchange for past performances including subscription tickets. We make every effort to offer you the best seating available at the time of your exchange but cannot guarantee comparable seats.


DONATE TICKETS FOR A TAX DEDUCTION
Can’t make the performance? You can donate your tickets back to The Wallis and we’ll make them available for another arts patron to enjoy. We’ll also provide a tax-deductible receipt for your records in the form of a letter acknowledging your generous donation to The Wallis. Simply return your tickets to Ticket Services at least 48 hours prior to the scheduled performance and ask that we send you a receipt via the US Postal Service. If you cannot return the tickets before the 48-hour cutoff, they will still be accepted, but we can only provide a tax credit if the tickets are resold to another patron.


ACCESSIBILITY
Wheelchair seating is available at all levels. Please be sure to mention your needs when purchasing tickets to allow an appropriate location to be reserved for you. If you have already purchased your tickets but need assistance, please contact Ticket Services at 310-746-4000 or personal assistance.